• Bayview Park Hotel Manila in Manila, Philippines

Bayview Park Hotel Manila - Security Policy

 
PERSONAL INFORMATION PRIVACY & SECURITY POLICY
A Commitment to Protecting Private Information of Hotel Guests

Bayview Park Hotel Manila has a strong commitment to provide quality service to our all our current and potential guests when it comes to protecting private information. We have policies and procedures that limits access to our guests’ personal information to the hotel’s authorized personnel. The guests’ personal information given to Bayview Park Hotel Manila will include the name, contact number, address, age, gender, passport or other identification document details, driver’s license details, financial information, frequent flyer or travel partner information.

We limit the use and retention of the personal information given to the specific details we need for legitimate purposes to administer our business. We want to provide you with quality service and offer various products or services that may also interest you. We take carefully take steps to protect the guests’ personal information collected against unauthorized access, adjustments, and to keep such personal information up to date.

To protect the personal information of the guests, we require that you prove your identity to us in relation to your request to access your given details. This may consist of a copy of a government-issued identification, your signature and correspondence address so we can check them against our records and satisfy ourselves as to your identity. The purpose of the above information is to create an audit trail of how the request will be handled. Upon request, all private information will be secured.

In the future, we may need to make additional changes to the privacy statement of these given personal information. Please take note of the date that is located on the top of the privacy statement. We will seek your consent to any changes to how we use or disclose your personal information if requested by law.

This privacy statement contains important details that relate to your privacy concerns. We recommend you review the following major processes and areas.

Collecting Private Information and Process

When you request a particular service from us or otherwise interact with Bayview Park Hotel Manila, we will ask you to provide us with any personal information we need. We will use your e-mail address to send an instant confirmation of your booking and a pre-arrival message summarizing your confirmation details and preferences. We also advise you to let us know if you have any room preferences to better prepare ourselves for your arrival and to serve you better before your departure.

For non-hotel related operations provided by Bayview Park Hotel Manila including, we may ask you again for your given personal information. We collect any specific personal information of our guests to administer our business and to offer various related products or services that may be of interest to you.

Our server resides behind firewalls to protect the personal information collected from you against unauthorized or accidental access. Because laws applicable to personal information vary by country, our hotels or other business operations may put in place additional measures that vary depending on the applicable legal requirements.

MAKING A RESERVATION AND CHECKING-IN
The personal information you provide to us is only applicable to complete your reservation request. We may also need to collect information, as required by local laws, your passport numbers, type of entry visa, and driver’s license. Upon check-in, your personal information will be verified by our staff. You will then be asked to show whether you wish to opt-in and receive hotel promotional information. Personal information will not be shared with third parties for their own marketing purposes.

You can make a reservation by booking directly through our website or through any of the contact details given. You will be asked to provide personal information such as your name, address, telephone number, method of payment, room preferences, and special requests. Personal information obtained will be strictly secured. If you choose to provide us with your e-mail address, a confirmation and a pre-arrival message of your reservation will be sent to you.

DURING YOUR STAY
Please keep in mind that we will record your room rates and other expenses billed to your room. We secure this information to comply with financial reporting requirements and those imposed by our auditors and government authorities. In order to assure your future comfort and attention to your individual needs, other specific information may also be stored in the property management system. This includes your dining preferences and other special requests.

BROWSING
When you browse this website, we do not collect personal information unless you voluntarily provide it to us.

ACCESSING OUR WEBSITE THROUGH MOBILE DEVICES
When you make a reservation through a mobile device, you may also need to provide certain personal information such as name, e-mail address and credit card information for guaranteed purposes.

DINING OUTLET RESERVATIONS
cidental access. Because laws applicable to personal information vary by country, our hotels or other business operations may put in place additional measures that vary depending on the applicable legal requirements.

MAKING A RESERVATION AND CHECKING-IN
The personal information you provide to us is only applicable to complete your reservation request. We may also need to collect information, as required by local laws, your passport numbers, type of entry visa, and driver’s license. Upon check-in, your personal information will be verified by our staff. You will then be asked to show whether you wish to opt-in and receive hotel promotional information. Personal information will not be shared with third parties for their own marketing purposes.

You can make a reservation by booking directly through our website or through any of the contact details given. You will be asked to provide personal information such as your name, address, telephone number, method of payment, room preferences, and special requests. Personal information obtained will be strictly secured. If you choose to provide us with your e-mail address, a confirmation and a pre-arrival message of your reservation will be sent to you.

DURING YOUR STAY
Please keep in mind that we will record your room rates and other expenses billed to your room. We secure this information to comply with financial reporting requirements and those imposed by our auditors and government authorities. In order to assure your future comfort and attention to your individual needs, other specific information may also be stored in the property management system. This includes your dining preferences and other special requests.

BROWSING
When you browse this website, we do not collect personal information unless you voluntarily provide it to us.

ACCESSING OUR WEBSITE THROUGH MOBILE DEVICES
When you make a reservation through a mobile device, you may also need to provide certain personal information such as name, e-mail address and credit card information for guaranteed purposes.

DINING OUTLET RESERVATIONS
When making special requests on our dining facilities, your personal information will be secured. If you are a returning guest, we may store your given information in our customer service to serve you better upon your return.

THIRD PARTY PROVIDERS
This policy statement does not apply to our processing of personal information on behalf of our third party providers including other airlines, car rental companies, and so forth. We advise you to review applicable third party providers’ privacy policies before submitting personal information.

FRAUD E-MAILS AND UNSECURE COMMUNICATION
Please note that Bayview Park Hotel Manila will never send you an e-mail requesting your password, credit card number, passport, or social security number. If you receive any suspicious e-mails that look like it is from our hotel, it may be a scam e-mail. We recommend that you do not reply to the e-mail or click onto any links or pop-up messages. You may report to the local authorities if ever you encounter such.

It is important to note that all e-mail communication is not secure because there is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to us by e-mail. We recommend that you do not include any sensitive information including credit card details when using e-mail, public computers, or Wi-Fi Internet access. Our e-mail responses to you may not include any sensitive or confidential information. Please bear in mind that no system of transmitting information over the Internet is guaranteed to be secured. It is advisable to always close your browsers when you have finished completing a form or a reservation.

Internal Controls

Bayview Park Hotel Manila train their employees and staff on the importance of data privacy and protection. Our privacy policy is updated as required to reflect any changes in applicable laws and developments in best practice procedures. Further, we limit the number of individuals within the companies with access to personal information to those directly involved in the process of providing quality service to you.

Storage and Transmission of Private Information

SECURE TRANSMISSION AND STORAGE OF DATA
We treat all personal information that you provide to us as confidential information. To prevent personal information from unauthorized access, we regularly monitor our hotel’s security, data privacy policies, and procedures. We use SSL protocol which is an industry standard for encryption over the Internet, to protect our guests’ personal information. You will know that you are in a secure mode when the security icon (such as a lock) appears in the computer screen.

INTERNATIONAL DATA TRANSMISSION
We have established a global network comprised of properties, offices, global customer service centers, data centers, trusted service providers, and trained associates. Bayview Park Hotel Manila will take appropriate steps to ensure that your personal information is strictly secured as stated in this privacy statement. In addition, Bayview Park Hotel Manila will implement any contractual clauses to secure the transfer of your personal information located in the country with a level of protection different from the one existing in the country in which your personal information is collected.

DISCLOSURE OF INFORMATION TO THIRD PARTIES
In addition to the required information described above, we use the services of third party agents, including other e-mail service providers. These parties are contractually prohibited from using personal information for any other purposes. We do provide non-personal identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We do not permit the sale of personal information to entities outside of the Bayview Park Hotel Manila for any use unrelated to our use of personal information by third party for their own purposes.

Tracking Customer Usage

Please take note: cookies do not corrupt or damage your computer, programs, or computer files. The purpose for cookies are used on our website is set forth in a banner appearing the first time you land on such website. You may set your browser to block Cookies. Although doing so will affect your ability to perform certain transactions, use certain functionality, and access certain content on our website. Procedures for managing your settings may differ depending on your browser. Please consult the instructions for your particular browser on how to do this. From commonly used browsers, you may use Microsoft Windows Explorer, Google Chrome, Mozilla Firefox, or Apple Safari. If you do not use any of the browsers, choose the “Help” function, followed by “Cookies” to find out where your cookie folder is stored.

Tracking System of the Hotel’s Advertisements and Website Content

Allow us to better target interactive advertising, enhance customer support and site usability, offers, and promotions that we believe would be of interest to you. Your personal information will not be collected apart from what you voluntarily provide us in your dealings with our operations.

E-mails about Special Offers, Promotions, and Opt-Out

With your consent, we may send you information about Bayview Park Hotel Manila and their other facilities operated, including special offers on accommodation, dining, spa, and other hotel services by e-mail. Our intention is to only send you in any form of communication that you may want to receive. Our service providers are contractually prohibited from using your e-mail address for any purpose other than to send e-mails related to our operations. Personal information will not be shared with third parties. Your personal information will be stored for the period of time required or permitted by law in the jurisdiction of the operation holding the information.

Notifications in the Event of Breach

In the unlikely event of a personal information breach, we are prepared to follow any laws and regulations which would require us to notify you of the disclosure of private information.

Careers

Our careers websites at http://www.bayviewparkhotel.com allow individuals to apply for potential employment at Bayview Park Hotel Manila. We will not use the information you provide for any purpose other than to determine your qualifications for potential employment.

Other Sites

Bayview Park Hotel Manila is only responsible for the privacy statement and content of this website. Our website may contain links to other sites of third parties. We are not responsible for the personal information collection, use practices, privacy policy, or the use of cookies on other websites that you have accessed. This also applies for non-Bayview Park Hotel Manila websites that you may access. We advise you to review the privacy policies of such third parties before submitting any personal information.

Children’s Privacy

This website is not intended for children and minors. We do not collect personal information from children and minors. As a parent or legal guardian, please do not allow your children to submit personal information without your permission.

Legal Disclaimer

As an international business with operations from other parts of the world, we may need to disclose personal information when required by relevant law, court order, and a request by other government or law enforcement authorities. This also applies when we believe disclosing the personal information is necessary to identify, investigate, protect, contact, or bring legal action against our guests.

Changes To This Privacy Policy

This Privacy Policy is effective as of August 15, 2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Address:
Bayview Park Manila
1118 Roxas Boulevard
corner United Nations Avenue
Manila, 1000
Philippines

Phone Number: +63-02-5261555
Email: bookings@bayviewparkhotel.com

Last updated: August 15, 2017